Privacy Policy

Understanding how tarenquilos protects and manages your personal information in accordance with Australian privacy legislation

Last Updated: March 15, 2025

Information Collection and Usage

tarenquilos collects personal information when you interact with our financial management platform. This includes information you provide directly through registration, course enrollment, and communication with our team.

Account Information

Your name, email address, phone number, and billing details when creating an account or enrolling in our programs.

Learning Progress

Course completion data, assessment results, and learning preferences to personalize your educational experience.

Technical Data

Browser type, IP address, device information, and usage patterns to maintain platform security and performance.

We collect this information to provide educational services, process payments, communicate about your programs, and improve our platform based on Australian Consumer Law requirements.

tarenquilos operates under the Australian Privacy Principles (APPs) established by the Privacy Act 1988 and complies with the Notifiable Data Breaches scheme.

Data Storage and Security

Your personal information is stored on secure servers located in Australia, with backup systems ensuring data protection and business continuity. We implement industry-standard security measures including encryption, access controls, and regular security audits.

Security Measures

SSL encryption for all data transmission between your device and our servers
Multi-factor authentication for administrative access
Regular security assessments and penetration testing
Employee training on data protection and confidentiality requirements
Automated backup systems with encrypted storage

Data retention periods vary based on the type of information and legal requirements. Educational records are maintained for seven years after course completion, while marketing communications data is kept until you opt out or close your account.

Third-Party Services and Disclosure

tarenquilos works with carefully selected third-party services to deliver our educational programs effectively. These partnerships are governed by strict data protection agreements that align with Australian privacy standards.

Service Providers

We share limited information with payment processors for transaction handling, email service providers for course communications, and learning management system partners for content delivery. All partners undergo privacy impact assessments before engagement.

We do not sell, rent, or trade your personal information to marketers or unrelated third parties. Information sharing occurs only when necessary for service delivery, legal compliance, or with your explicit consent.

tarenquilos may disclose personal information if required by Australian law enforcement agencies, courts, or regulatory bodies, following proper legal procedures.

Your Privacy Rights Under Australian Law

As an Australian resident, you have specific rights regarding your personal information under the Privacy Act 1988. tarenquilos is committed to facilitating the exercise of these rights through clear processes and timely responses.

Access Rights

Request copies of personal information we hold about you, including how it was collected and how it's being used. We respond to access requests within 30 days.

Correction Rights

Request corrections to inaccurate or outdated personal information. Updates are processed immediately for account information and within 14 days for educational records.

Complaint Process

Lodge complaints about privacy practices directly with tarenquilos or escalate to the Office of the Australian Information Commissioner (OAIC) if unsatisfied with our response.

Opt-out Options

Withdraw consent for marketing communications, limit data collection for non-essential services, or request account closure with data deletion.

Exercise Your Rights

To exercise any privacy rights, contact our Privacy Officer using the details below. Include your full name, account email, and specific request details. We verify identity before processing requests to protect your information from unauthorized access.

Cookies and Tracking Technologies

tarenquilos uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze platform usage patterns. Most cookies we use are essential for platform functionality, while others help us understand how to improve our services.

Cookie Categories

Essential cookies for login authentication and course progress tracking
Preference cookies to remember your learning dashboard settings and language choices
Analytics cookies to understand platform usage and identify areas for improvement
Security cookies to detect suspicious activity and protect your account

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We don't use tracking technologies for advertising purposes or share cookie data with marketing networks.

Policy Updates and Notifications

This privacy policy is reviewed annually and updated when necessary to reflect changes in our practices, services, or Australian privacy legislation. Material changes are communicated to active users via email and prominently displayed on our platform.

Continued use of tarenquilos services after policy updates constitutes acceptance of the revised terms. Users who disagree with changes may close their accounts and request data deletion.

We maintain a record of policy versions and can provide previous versions upon request for comparison purposes. Minor updates like contact detail changes are made without separate notification.

Privacy Inquiries and Support

Contact our Privacy Officer for questions about this policy, data practices, or to exercise your privacy rights under Australian law.

tarenquilos Privacy Officer

89 Targo St, Bundaberg South QLD 4670, Australia

Phone: +61428540739

Email: privacy@tarenquilos.com

Response time: Within 30 days for access requests, 14 days for general inquiries